On-Board facilities


Choose from a wide range of well appointed suites and staterooms that include staterooms with balcony on ships like SuperStar Virgo and SuperStar Aquarius.

Suite occupants enjoy priority check-in and will be accompanied on-board by Guest Services staff while luggage will be sent directly to the cabin.

Wake Up Call

Please contact operator to arrange for a wake-up call.

Electrical Outlets

Power outlets in the cabins provide 110V or 220V power with 2-pin and 3-pin sockets.

Bathroom power points provide both 110V and 220V power and travel adaptors are available from Housekeeping.

*Power outlets vary from vessel to vessel.

Telephone Calls / E-mail

There is a charge for using the satellite network for telephone and facsimile services or e-mail. You may call from the Reception or dial direct from your cabin. There are instructions in all cabins. Alternatively, you may contact our operator for assistance.


The water on-board is perfectly safe for drinking. Hot water can be delivered to your stateroom by Housekeeping at your request.


You’ll enjoy truly pursuits from the active workout at the gym or a game of basketball to something more relaxed like the jaccuzi ,pool and sauna


Your smile is the most valuable return you can give our friendly crew. We have a ‘No Tipping’ policy onboard.

Star Navigator

The Star Navigator is a daily bulletin that takes you through entertainment, dining and other activities on-board.

Shopping Onboard

You may purchase most items ranging from luxury duty-free items and souvenirs to daily necessities like sunscreen and toiletries at outlets like the Ports O’Call* and Star Boutique*.

*Outlets may differ from vessel to vessel


Shore Excursions

Our friendly crew at the Reception or our Shore Excursion Counter will be happy to explain the different options available at each port of call. You may join one of our pre-arranged tours or opt for free and easy on your own. As seats per tour are limited it is best to pre-book your shore excursion

For shore visits, casual wear and comfortable walking shoes or sandals are recommended while suitable beachwear are ideal for island excursions. (Skimpy beachwear is inappropriate in Muslim countries).

Bring sports or gym attire if you are planning to play golf, tennis or workout.

During shore visits, however, it is wise to avoid consuming tap water or drinks with ice from street vendors.


You can enjoy up to 6 meals a day which are included in the cruise package at the main dining restaurants or dine at our alternative restaurants which includes the Taj, a fully certified ‘Halal’ outlet on SuperStar Virgo at moderate charges.

Please present your Access Card when entering any restaurant for verification purposes.

Our restaurants have ample seating to accommodate all guests over the dining periods. However, to avoid any congestion, you may wish to eat earlier or later during the meal period. There is a nominal corkage charge if you bring your own alcoholic beverage to any of the dining outlets.

Room Service

Continental breakfast and snacks are available throughout the day at nominal charges.

*Cabin Service varies from vessel to vessel.

Language Onboard

Our multi-lingual crew hail from over 40 nations and all of them speak English. But you will almost certainly find someone who will be more than happy to chat with you in your own language.

Beauty Services

Hairstyling and beauty services are available

Safe Deposit Box

Safe deposit boxes are available free of charge in some cabins and at the Reception.

Child Care / Children’s Activities

Our Child Care Centres provide fun activities for the young ones under the care of our staff. A baby-sitting service is also available at a nominal charge.

If your kids are old enough to look after themselves, we have plenty of facilities and activities to keep them occupied and entertained. Please check with the respective Child Care Center for detailed programmes.

*Facilities vary from vessel to vessel.


Gala Dinner

Guests are advised to book early for their gala dinner seating in their choice of restaurant to avoid disappointment.

Swimming Pool

For safety reasons, please do not leave your child unattended and guests are advised to take additional precautions while swimming. As towels are available provided at the poolside, please refrain from bring any from the cabin.

The use of the swimming pools and Jacuzzis are for adults and teenagers over the age of 12 years only while there are also children’s swimming pools and Jacuzzis on certain vessels.

All users of the pools and Jacuzzis must wear proper swimming attire.

Medical Facilities

In the event of minor accidents, inconveniences and emergencies while at sea, there is a fully qualified physician and a team of nurses onboard to assist. The clinic is open daily at posted hours.

Emergency medical attention is available around the clock by contacting the Reception. Basic medicine with your doctor’s prescription are also available.


Smoking is permitted on open decks and at designated public areas only.


A wide spectrum of entertainment which includes exciting live cabaret shows, discotheques, karaoke and card rooms, video games, organised activities and deck games are available on-board.


Cruise offer complete laundry and valet services at a nominal charge.

Cellular Phone Service

Star Cruises guests can make and receive calls, send and receive text messages, read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea, thanks to Wireless Maritime Services’ Cellular@Sea Service. Just check with your cellular phone carrier that your cell phone will be able to roam internationally. Keeping in touch with your friends and family, while at sea, has never been easier.


How much will I be charged when I use my cell phone on-board?

The rates vary according to your cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier’s bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage.

Is Cellular@Sea Service available in port?

The Cellular@Sea service will automatically shut down when a ship is entering port, and turn on when the ship is at least 12 nautical miles at sea. When connected to Cellular@Sea, GSM phones will either display “WMS”, “CellularAtSea”, “908.18” or “Nor-18”.

Can my family call me on-board?

Yes, Star Cruises guests can also be contacted on our ships by calling the guest’s cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.

How to make calls?

Dial “+” followed by country code, city code and number, just as you would when traveling abroad.

For more information about Cellular@Sea and Wireless Maritime Services, please visit: www.wmsatsea.com